Services
Alarm response services in Melbourne
When an alarm goes off at 3am, someone has to go and look. Sending a staff member or keyholder alone is a risk, and most alarms still need checking and resetting even when nothing is wrong.
Our officers attend alarm activations at commercial and industrial premises across Melbourne, check the site, secure it where needed and let you know exactly what they found.
What happens on an alarm call
- An officer is dispatched to your premises
- External and, where keys are held, internal inspection
- Signs of forced entry or damage checked and recorded
- The site is secured and the alarm reset where possible
- Police or emergency services contacted when required
- A report sent to you after every attendance
What we set up first
- 01
Who notifies us: you or your monitoring company
- 02
Key holding and access arrangements
- 03
Site layout, alarm zones and hazards
- 04
Who to call and when, including after-hours contacts
Alarm response works on its own or alongside mobile patrols. Contact us to set up attendance for your premises.
Do you hold keys for our premises?
Key holding can be arranged so officers can carry out an internal inspection and reset the alarm. Keys are stored securely and access is logged.
Does this replace my monitoring company?
No. Your monitoring company watches the alarm; we attend in person when it activates. We can work with your existing provider.
What if there has been a break-in?
The officer secures the scene as far as possible, contacts police and keeps you informed until the premises are made safe.
Related services
You may also need
- Mobile patrolsPatrol officers who visit your sites on a scheduled or random pattern, check locks and perimeters, and report back after every visit.
- Security guardingStatic guards for offices, sites and facilities: access control, patrols of the premises and incident reporting, shift by shift.
- Asset protectionProtection for stock, equipment and yards, with checks focused on where losses actually happen.
Tell us about your site. We’ll come back with a plan and a quote.
Share the location, the dates and what you’re concerned about. We’ll recommend a deployment and send pricing, with no obligation.
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