Services
Retail security guards in Melbourne
Retail theft isn't just a shopping-centre problem. Independent stores, supermarkets, fashion, electronics and convenience retailers all deal with shoplifting, organised theft and aggressive customers.
We provide retail security guards across Melbourne who protect stock while keeping the store welcoming, so your staff can focus on customers.
What retail officers do
- Entrance and exit monitoring
- Store patrols and high-value area watch
- CCTV monitoring where installed
- Incident response following your procedures
- De-escalation of aggressive or disruptive customers
- Support for staff when a concern develops
What we plan around
- 01
Your store layout and where losses happen
- 02
Trading hours and peak periods
- 03
Your procedures for suspected theft
- 04
How officers work with your staff and management
Tell us about your store and the problems you're seeing, and we'll recommend positioning and hours that fit.
Industries
Where this service is used
Will a guard make my store feel unwelcoming?
Not if it's done well. Officers are approachable and courteous, and presentation is agreed with you to suit your brand.
Can you cover only our busiest days?
Yes. Cover can be booked for peak trading periods, sales events or specific days of the week.
What happens if someone is caught stealing?
Officers follow your store's procedures and the law, focus on de-escalation, and contact police when appropriate.
Related services
You may also need
- Asset protectionProtection for stock, equipment and yards, with checks focused on where losses actually happen.
- Security guardingStatic guards for offices, sites and facilities: access control, patrols of the premises and incident reporting, shift by shift.
- Alarm responseAn officer attends when your monitored alarm goes off, checks the premises, secures it where needed and reports what they found.
Tell us about your site. We’ll come back with a plan and a quote.
Share the location, the dates and what you’re concerned about. We’ll recommend a deployment and send pricing, with no obligation.
Prefer email? [email protected]