Services
Concierge security services in Melbourne
The front desk is the first thing visitors see and the first line of security for the building. It needs someone who is welcoming and organised, and who notices when something isn't right.
We provide concierge security for office buildings, residential towers and mixed-use properties in Melbourne, combining front-of-house service with access control.
What concierge officers do
- Greeting and signing in visitors and contractors
- Access cards, keys and visitor passes
- Parcel and delivery handling
- Monitoring the lobby, entrances and CCTV
- Responding to tenant, resident and building management requests
- Incident reporting and escalation
What we plan around
- 01
Building rules and visitor procedures
- 02
Hours of cover, including after hours and weekends
- 03
How deliveries and contractors are handled
- 04
Presentation and uniform to suit the building
Tell us about your building and the hours you need covered, and we'll recommend a concierge roster.
What's the difference between a concierge and a security guard?
A concierge officer combines front-desk service with security duties such as visitor management and access control. A static guard focuses mainly on security and patrols.
Can concierge cover be after hours only?
Yes. Cover can be booked for business hours, after hours, weekends or around the clock.
Do officers wear corporate or security uniform?
Either. Presentation is agreed with you to suit the building.
Related services
You may also need
- Security guardingStatic guards for offices, sites and facilities: access control, patrols of the premises and incident reporting, shift by shift.
- Hotel securityDiscreet guards for lobbies, car parks and late-night shifts who look after guests as well as the building.
- Alarm responseAn officer attends when your monitored alarm goes off, checks the premises, secures it where needed and reports what they found.
Tell us about your site. We’ll come back with a plan and a quote.
Share the location, the dates and what you’re concerned about. We’ll recommend a deployment and send pricing, with no obligation.
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